Amazon Singapore
Amazon Singapore Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Amazon Singapore has 2.1 star rating based on 68 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Amazon Singapore to a friend or colleague.
- Rating Distribution
Pros: Delivery was fast, Efficient and trustworthy, Large range of products.
Cons: Faked product seller, Uncontactable, Unreliable.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Amazon Singapore has 2.1 star rating based on 68 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Amazon Singapore to a friend or colleague.
- Rating Distribution
Pros: Delivery was fast, Efficient and trustworthy, Large range of products.
Cons: Faked product seller, Uncontactable, Unreliable.Recent recommendations regarding this business are as follows: "Never buy items from third party sellers.", "Photo showing unbelievable", "Don't buy urgently required medicines from Amazon.Sg", "Very bad expereince of getting in touch; so complicated.", "I do not want to share my story, just get my problem solve. I have chat fruitlessly with a chat bot. I do not want to do the same with a mail bot. Just get the problem solved, pls.".
Most users ask Amazon Singapore for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Amazon Singapore Reviews
"Suspicious third party seller"
Received an email saying the item has been shipped. The seller gave a FedEx tracking ID. I tried to track the item, but the ID number is not valid. I tried...
"No pick up, sudden unknown charges"
Upset with poor service, as there is no response for me to check on unknown charges deducting monthly
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Singapore, Singapore
My parcel
Hi i be waiting whole day for my parcel and went i check my email the parcel will be delivery next week can you explain pleaseee???
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return Reminder
Hi,
I received multiple email notifications from Amazon regarding a Return Reminder. I have requested a return for this item: Corsair iCUE H115i Elite CAPELLIX XT RGB Watercooler, 280mm Radiator, 2 x AF140 ELITE RGB PWM Fans. The courier picked up the package on August 13. I have video footage of the courier pick-up, and I can share it with the relevant parties if requested.
Additionally, I saw there was a return for an item named Corsair 4000D Airflow Tempered Glass Mid-Tower ATX PC Case - Black, which is part of the same order ID. I have not requested a return of this product and I am currently using it. The return status shows it is completed.
I think there was mishandling of the actual product that was returned here. The correct product that I shipped back was, in fact, Corsair iCUE H115i Elite CAPELLIX XT RGB Watercooler, 280mm Radiator, 2 x AF140 ELITE RGB PWM Fans, and NOT a Corsair 4000D Airflow Tempered Glass Mid-Tower ATX PC Case - Black.
I tried calling into Amazon customer service multiple times but every time, the customer service representative could not help me to resolve the issue. I was told that they could only help me if I am charged again for the item that was returned. This is unacceptable to me, as I do not see why do I need to call Amazon to dispute an item that I have already returned?
This is causing great inconvenience to me as I have to call my bank to terminate my credit card in order for Amazon not to charge me again on August 31.
I sincerely hope somebody reading this email can help me resolve this issue.
Regards,
Jeremy
- Delivery was fast
- Return policy need improvment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dubai, Dubai
I completed my order but I couldn't withdrawal my money. I withdrawal is showing pending
I completed my order but I couldn't withdrawal my money. It's only showing that my money is being pending of which the system is showing that in less than 24 hours.
You can do your withdrawal anytime when you complete your order but my own. I don't know what is happening.
The answer my ID number and I send out to today. They have not checked anything
Singapore, Singapore
Urgently mail
Subscribe at primevideo.com to watch in the Prime Video app. I cannot login my account can you check for me please
User's recommendation: Photo showing unbelievable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Suspicious third party seller
Received an email saying the item has been shipped. The seller gave a FedEx tracking ID.
I tried to track the item, but the ID number is not valid. I tried contacting the seller, but the seller has left Amazon. I wish to cancel the order because it is very suspicious. The seller's name is Reza Dwi Store.
Please assist me. Thank you.
Preferred solution: Full refund
User's recommendation: Never buy items from third party sellers.
لم استطيع سحب اموالي لقد قامو بتجميد حسابي
انهيت مهماتي ولم استطيع ان اقوم بسحب الاموال و الخاص بي بعد انهيت كل مهماتي اليومية و ما زلت انتظر منذ ١٠ ايام و لم يساعدني اي احد
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Singapore, Singapore
Package delivered damaged
The detergent was not packed properly, and the spill got onto the goods that were packed with it. The two bottles of supplements are kind of soaked in the spill.
Now I question whether the supplements are safe to eat. I would like the two bottles of supplements replaced.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, England
Undelivered Orders
I made three orders and they were duly debited but goods were not delivered and I am not able to track the orders.
1. MKTPL *RK3LN4162 AM ZN 30AUG S$109.01
2. MKTPL *ZT3AB8031 AM ZN 05SEP S$70.40
3. MKTPL *ZT1CA8BZ1 AM ZN 07SEP S$38.43
Can you please assist and let me know what has happened?
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Contaminated products
Company fixed the issue and I have been provided with apology.
The pasta that were delivered are infested with bugs. Now I have to clean my kitchen as these bugs can contaminate all my rice,noodles etc.
Preferred solution: Return all pasta, bread and refund accordingly
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Singapore, Singapore
Items return for refund
Dear Amazon Customer Service Officer,
I was tele conversation with Amazon staff Mr Harsh last night regarding of my Order #: 112-031****-686**** defective.
Amazon ask me to ship back item arrange by my self and they can refurn uopn receiving the item. Refundable amound for shippoing cost SGD 150.
I tried to reserch for shipping cost around in Singapore to UAS which is more than SGD 200 and does'nt make any snese shipping cost is higher than the item cost.
However I have sent back the item with Singpost on 5th Sep 2024. Carrier fee is SGD161.
Tracking number: EZ00682****SG
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Billed for Amazon Prime although have opted out
No answer when phoned. Called several times.
Please resolve the problem as soon as possible. I also cancelled the membership several months ago.
Preferred solution: Stop my Amazon Prime subscription. I have opted out several Months ago
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Being charged for subscription
Problem not solved. I have been charged for several months after opting out.
Please resolve this problem as soon as possible. Thank you.
Preferred solution: Stop my subscription for Amazon Prime
Singapore, Singapore
Still billed for Amazon Prime although have opted out
Not very helpful. Problem was not resolved.
Feeling very fedup and disappointed. Wondering what to do next?
Auctions and Marketplaces Expert Talks
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unknown charges on my credit card from Amazon
I have two charges on my credit card from Amazon.com, which I did not make, and they are substantial. Please refund them.
Both charges are for US$1499.62, and were made on the 18th of September. The credit card number is 5425 50** **18 8169.
Preferred solution: Full refund
Singapore, Singapore
Return not picked up
When the return was not picked up on the appointed day, I tried calling customer service but impossible to get through. Two days later the parcel was finally picked up.
Sydney, New South Wales
Unauthorised deductions from credit card
I wanted to cancel my prime subscription in May 2024 because I was not using it. After 2 hours of searching, finally got someone on live chat, gave all my details and cancelled subscription.
But money is still deducted from my account. Now I want a refund.
User's recommendation: Very bad expereince of getting in touch; so complicated.
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